When most people think about flood damage, they picture coastal communities, storm surge and homes sitting near the water. But flooding can happen almost anywhere, and recent storms across...
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High claim volume has a way of revealing how a claims operation really works. When a catastrophe or seasonal surge drives assignments up quickly, the immediate focus is on...
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The first 24 hours of a property claim can have a lasting impact on how the file progresses. In the immediate aftermath of a loss, attention naturally turns to...
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Consistency is important in property claims. But consistency does not mean every carrier should be handled exactly the same way. Every carrier has its own expectations for communication, documentation,...
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Claims efficiency is often measured in days. How quickly was the claim inspected? How long did it take to complete the estimate? How quickly did the file move toward...
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Property claims are evaluated through a combination of inspection findings, documentation, policy language, estimates and applicable requirements. But one factor that can make a meaningful difference in the adjustment...
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September brings us into the heart of hurricane season, and historically, it is the busiest month of the Atlantic hurricane season. Here in Florida, we know how quickly conditions...
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When a catastrophe strikes, insurance carriers face an immediate challenge. Claim volume can increase dramatically, resources are stretched, adjusters are deployed across unfamiliar areas and policyholders need answers quickly....
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When a hurricane, wildfire or other major event strikes, catastrophe claims quickly become the focus of the insurance industry. Carriers activate response plans, deploy adjusters and work to manage...
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When a hurricane, wildfire or other major catastrophe subsides, the insurance industry shifts from response to review. Teams gather data, examine timelines and assess what worked, what did not...
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November 2, 2026
