When you have handled more than 300,000 claims, you stop chasing buzzwords and start paying attention to what actually works. Consistent performance in claims handling is not about speed...
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The start of a new year is a good time to take a clear, honest look at your insurance coverage. I have seen too many claims fall apart because...
Read moreThe Essential Partnership: AI and Human Adjusters in Claims Handling Balancing Innovation with Professional Judgment in Insurance The insurance industry is entering a critical phase as artificial intelligence becomes...
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Introduction Insurance claims can quickly become complex when more than one cause of loss occurs at the same time or in any sequence, damaging the same property. This concept,...
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Florida isn’t just another state when it comes to insurance claims — it’s its own ecosystem. From the Panhandle to the Keys, every county, contractor, and claims scenario tells...
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In property adjusting, accuracy and efficiency matter. Every detail counts when assessing damage and building an estimate that’s fair to both the homeowner and the carrier. That’s why 3D...
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Best Practices for Homeowners Filing Hurricane Damage Claims A Guide to Navigating the Claims Process After a Hurricane Hurricanes leave behind more than just property damage—they disrupt lives. At...
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This week, Florida Insurance Commissioner Mike Yaworski announced more than $2 million in fines tied to claims handling issues after Hurricanes Ian and Idalia. The market conduct surveys revealed...
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Last week, I had the opportunity to step away from the desk and into the classroom, joining several Lozano field adjusters for an intensive three-day Water Damage Restoration Technician...
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In the chaos following a natural disaster, when roofs are leaking and emotions are high, homeowners are desperate for help. It’s in these vulnerable moments that a growing problem...
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September 21, 2026
