In the insurance industry, demand rarely moves in a straight line. Some weeks are steady. Other times, claim volume can surge almost overnight after a major weather event or...
Read more
Goal Setting and Accountability The claims environment is evolving. Volume shifts quickly. Policyholder expectations are higher. Carriers need partners who bring structure, clarity, and measurable performance from the start....
Read more
For decades, independent adjusters have been used as a switch you flip during catastrophe season. Storm hits. Claims spike. Call in the calvary. When volumes drop, the relationship goes...
Read moreThe Essential Partnership: AI and Human Adjusters in Claims Handling Balancing Innovation with Professional Judgment in Insurance The insurance industry is entering a critical phase as artificial intelligence becomes...
Read more
In property adjusting, accuracy and efficiency matter. Every detail counts when assessing damage and building an estimate that’s fair to both the homeowner and the carrier. That’s why 3D...
Read more
Best Practices for Homeowners Filing Hurricane Damage Claims A Guide to Navigating the Claims Process After a Hurricane Hurricanes leave behind more than just property damage—they disrupt lives. At...
Read more
This week, Florida Insurance Commissioner Mike Yaworski announced more than $2 million in fines tied to claims handling issues after Hurricanes Ian and Idalia. The market conduct surveys revealed...
Read more
Last week, I had the opportunity to step away from the desk and into the classroom, joining several Lozano field adjusters for an intensive three-day Water Damage Restoration Technician...
Read more
In the chaos following a natural disaster, when roofs are leaking and emotions are high, homeowners are desperate for help. It’s in these vulnerable moments that a growing problem...
Read moreAvoiding Water Damage: Practical Tips to Reduce Risk and Protect Your Home According to the Insurance Information Institute, 27.6% of all homeowners insurance claims are related to water damage,...
Read more
March 11, 2026
February 2, 2026
