The first 24 hours of a property claim can have a lasting impact on how the file progresses. In the immediate aftermath of a loss, attention naturally turns to...
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Consistency is important in property claims. But consistency does not mean every carrier should be handled exactly the same way. Every carrier has its own expectations for communication, documentation,...
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Claims efficiency is often measured in days. How quickly was the claim inspected? How long did it take to complete the estimate? How quickly did the file move toward...
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Property claims are evaluated through a combination of inspection findings, documentation, policy language, estimates and applicable requirements. But one factor that can make a meaningful difference in the adjustment...
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When a catastrophe strikes, insurance carriers face an immediate challenge. Claim volume can increase dramatically, resources are stretched, adjusters are deployed across unfamiliar areas and policyholders need answers quickly....
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When a hurricane, wildfire or other major event strikes, catastrophe claims quickly become the focus of the insurance industry. Carriers activate response plans, deploy adjusters and work to manage...
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When a hurricane, wildfire or other major catastrophe subsides, the insurance industry shifts from response to review. Teams gather data, examine timelines and assess what worked, what did not...
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In today’s claims environment, policyholders often find themselves navigating more than just the damage caused by a loss. Delays, communication breakdowns, contractor challenges, and uncertainty can quickly turn a...
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Artificial intelligence is becoming a larger part of the insurance industry every year. From claims intake and document review to estimating software and data analysis, AI-powered tools are helping...
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Technology has changed the claims industry significantly over the last several years. Faster reporting platforms, drone inspections, estimating tools, data analytics, automated workflows, and real-time communication tools have all...
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September 21, 2026
