About Us

Providing Calm After the Storm

Lozano Insurance Adjusters, Inc (LIA) is a multiline adjusting firm, dedicated to providing unsurpassed services at competitive rates. The company’s principals, accompanied by a qualified staff, offer a wealth of industry knowledge in all claims management, adjusting, staffing , appraisal and mediation.

LIA provides expert catastrophe management services and has a ready roster of experienced adjusters available for response to catastrophes of all types. Services are tailored to client requirements and include both field and desk adjusting. Contact LIA for your catastrophe adjusting needs and to prioritize response when you need us the most.

SERVICE • EXPERIENCE • QUALITY

Guiding Principles

Customer-centric

Our Executive team combines years of military leadership and management experience running an independent adjusting firm. We understand the challenges and concerns of insurance carriers as well as their customers, and we tailor our work to their specific needs. We strive to deliver personalized service and empathy to develop the best outcome for the claims entrusted to us.

Professional and accurate

Our team of experienced adjusters are knowledgeable of construction, building codes and governing statutes. They provide high quality customer service for the carrier and for the policy holder through timely, empathetic and responsive communications, accurate estimates and fast claims determination. We will never over commit which allows our adjusters to give the time and attention necessary to every policyholder ensuring that all concerns are identified, examined and explained. We do it right the first time to minimize reopens and reexaminations.

Responsive and timely

We proactively keep our clients informed. We provide prompt and thorough response to communications from the policyholder and our clients.

Learning organization

We stay informed of the dynamic insurance landscape including the newest techniques, technology and insurance regulations. We learn from our experience, adapting to improve our processes to ensure we deliver first-rate service in the most efficient and professional manner.